{"id":54,"date":"2019-12-21T00:10:08","date_gmt":"2019-12-21T00:10:08","guid":{"rendered":"http:\/\/peakheatandair.com\/peaknew\/?page_id=54"},"modified":"2025-07-10T15:21:17","modified_gmt":"2025-07-10T15:21:17","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/peakheatandair.com\/index.php\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”Header” _builder_version=”4.16″ use_background_color_gradient=”on” background_color_gradient_type=”circular” background_color_gradient_direction_radial=”right” background_color_gradient_stops=”rgba(255,255,255,0) 0%|#ffffff 70%” background_color_gradient_overlays_image=”on” background_color_gradient_start=”rgba(255,255,255,0)” background_color_gradient_end=”#ffffff” background_color_gradient_end_position=”70%” background_image=”https:\/\/peakheatandair.com\/peaknew\/wp-content\/uploads\/2019\/12\/electrician_19.png” background_position=”top_right” custom_padding=”18px|0px|0|0px|false|false” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ custom_margin=”|||” custom_padding=”||13px|||” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_font=”||||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”Libre Franklin|600|||||||” header_font_size=”60px” header_line_height=”1.4em” max_width=”600px” header_font_size_tablet=”” header_font_size_phone=”32px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Contact Us<\/h1>\n

Thank you for your interest in Peak Performance Heating and Air for your Heating and Air Conditioning needs! <\/p>\n

If you have any questions regarding the services we offer please be sure to call us at 706.219.1016<\/strong><\/a><\/span> or simply fill out the form below and somebody will help you shortly!<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/peakheatandair.com\/peaknew\/wp-content\/uploads\/2020\/01\/services-van.png” _builder_version=”4.16″ border_width_all=”3px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ module_alignment=”right” custom_padding=”27px|0px|0|0px|false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_button button_url=”tel:%20706-219-1016″ button_text=”(706) 219 – 1016″ button_alignment=”right” _builder_version=”4.16″ custom_button=”on” button_text_size=”14px” button_bg_color=”#004ffe” button_border_color=”#004ffe” button_border_radius=”0px” button_letter_spacing=”3px” button_font=”Libre Franklin|700||on|||||” button_use_icon=”off” background_layout=”dark” custom_padding=”20px|60px|20px|60px|true|true” animation_style=”fold” animation_direction=”right” box_shadow_style=”preset4″ box_shadow_horizontal=”-30px” box_shadow_vertical=”-30px” box_shadow_spread=”-10px” box_shadow_color=”rgba(0,79,254,0.4)” locked=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”FAQ” _builder_version=”4.16″ background_color=”#000000″ use_background_color_gradient=”on” background_color_gradient_type=”circular” background_color_gradient_direction_radial=”bottom right” background_color_gradient_stops=”rgba(0,0,0,0) 0%|#000000 51%” background_color_gradient_overlays_image=”on” background_color_gradient_start=”rgba(0,0,0,0)” background_color_gradient_end=”#000000″ background_color_gradient_end_position=”51%” background_image=”https:\/\/peakheatandair.com\/wp-content\/uploads\/2019\/12\/electrician_17.png” custom_padding=”16px|0px|0|0px|false|false” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_font=”||||||||” header_font=”||||||||” header_6_font=”Libre Franklin|600|||||||” header_6_text_color=”#ffb400″ header_6_font_size=”18px” header_6_line_height=”1.8em” custom_margin=”|||” border_color_all=”#ffb400″ border_width_bottom=”2px” locked=”off” global_colors_info=”{}”]<\/p>\n

F.A.Q.<\/h6>\n

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Frequently Asked\u00a0\u00a0<\/h2>\n

Questions<\/strong><\/h2>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ custom_padding=”||13px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Why is my thermostat blank?” use_icon=”on” font_icon=”u||divi||400″ icon_color=”#ffffff” image_icon_background_color=”#004ffe” icon_placement=”left” image_icon_width=”18px” _builder_version=”4.16″ header_font=”Libre Franklin|600|||||||” header_line_height=”1.8em” body_font=”||||||||” body_line_height=”1.8em” image_icon_custom_padding=”8px|8px|8px|8px|false|false” background_layout=”dark” custom_margin=”||60px|” animation=”off” border_radii_image=”on|100%|100%|100%|100%” border_width_all_image=”2px” border_color_all_image=”#004ffe” icon_font_size=”18px” use_circle=”on” use_circle_border=”on” circle_border_color=”#004ffe” circle_color=”#004ffe” global_colors_info=”{}” image_icon_background_color__sticky_enabled=”#7EBEC5″ image_icon_background_color__sticky=”#7EBEC5″]<\/p>\n

A blank thermostat usually means a loss of power at thermostat. If your thermostat takes batteries, start by changing batteries. You can also check to see if your unit has an emergency overflow pan full of water.<\/span><\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”How cold should the air be coming out of the vent in cooling mode?” use_icon=”on” font_icon=”u||divi||400″ icon_color=”#ffffff” image_icon_background_color=”#004ffe” icon_placement=”left” image_icon_width=”18px” _builder_version=”4.16″ header_font=”Libre Franklin|600|||||||” header_line_height=”1.8em” body_font=”||||||||” body_line_height=”1.8em” image_icon_custom_padding=”8px|8px|8px|8px|false|false” background_layout=”dark” custom_margin=”||28px|||” animation=”off” border_radii_image=”on|100%|100%|100%|100%” border_width_all_image=”2px” border_color_all_image=”#004ffe” icon_font_size=”18px” use_circle=”on” use_circle_border=”on” circle_border_color=”#004ffe” circle_color=”#004ffe” locked=”off” global_colors_info=”{}” image_icon_background_color__sticky_enabled=”#7EBEC5″ image_icon_background_color__sticky=”#7EBEC5″]<\/p>\n

Generally you want to see the temperature 18-22 degrees colder than your return temp. If your thermostat is reading the temperature is 72 degrees inside the house, you should expect to see 50-54 degree air coming out of the vents.<\/div>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Why does my outdoor unit make a loud noise occasionally while in heating mode.” use_icon=”on” font_icon=”u||divi||400″ icon_color=”#ffffff” image_icon_background_color=”#004ffe” icon_placement=”left” image_icon_width=”18px” _builder_version=”4.16″ header_font=”Libre Franklin|600|||||||” header_line_height=”1.8em” body_font=”||||||||” body_line_height=”1.8em” image_icon_custom_padding=”8px|8px|8px|8px|false|false” background_layout=”dark” custom_margin=”||60px|” animation=”off” border_radii_image=”on|100%|100%|100%|100%” border_width_all_image=”2px” border_color_all_image=”#004ffe” icon_font_size=”18px” use_circle=”on” use_circle_border=”on” circle_border_color=”#004ffe” circle_color=”#004ffe” locked=”off” global_colors_info=”{}” image_icon_background_color__sticky_enabled=”#7EBEC5″ image_icon_background_color__sticky=”#7EBEC5″]<\/p>\n

If your unit is a heat pump it will occasionally go through a defrost cycle, to prevent the unit from freezing up. Indicators of unit going through defrost include: Outdoor fan isnt spinning and seeing steam. Defrost mode is normal but shouldn’t Last more than 5-10 minutes at a time.<\/span><\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”How often should I change my filter?” use_icon=”on” font_icon=”u||divi||400″ icon_color=”#ffffff” image_icon_background_color=”#004ffe” icon_placement=”left” image_icon_width=”18px” _builder_version=”4.16″ header_font=”Libre Franklin|600|||||||” header_line_height=”1.8em” body_font=”||||||||” body_line_height=”1.8em” image_icon_custom_padding=”8px|8px|8px|8px|false|false” background_layout=”dark” custom_margin=”||27px|||” animation=”off” border_radii_image=”on|100%|100%|100%|100%” border_width_all_image=”2px” border_color_all_image=”#004ffe” icon_font_size=”18px” use_circle=”on” use_circle_border=”on” circle_border_color=”#004ffe” circle_color=”#004ffe” global_colors_info=”{}” image_icon_background_color__sticky_enabled=”#7EBEC5″ image_icon_background_color__sticky=”#7EBEC5″]<\/p>\n

Every house is different but a general answer is to check your filter once a month. Some homes need the filter changed monthly, others may last 2-3 months.<\/span><\/p>\n

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2740 HWY 115 WEST
Cleveland, GA 30528<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Phone” use_icon=”on” font_icon=”||divi||400″ icon_color=”#ffb400″ icon_placement=”left” image_icon_width=”22px” _builder_version=”4.16″ header_font=”Libre Franklin|600|||||||” header_line_height=”1.4em” body_font=”||||||||” body_line_height=”1.8em” background_layout=”dark” animation=”off” icon_font_size=”22px” locked=”off” global_colors_info=”{}”]<\/p>\n

(706) 219 – 1016<\/a><\/strong><\/span><\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Service Hours” use_icon=”on” font_icon=”||divi||400″ icon_color=”#ffb400″ icon_placement=”left” image_icon_width=”22px” _builder_version=”4.16″ header_font=”Libre Franklin|600|||||||” header_line_height=”1.4em” body_font=”||||||||” body_line_height=”1.8em” background_layout=”dark” animation=”off” icon_font_size=”22px” locked=”off” global_colors_info=”{}”]<\/p>\n

Monday – Friday 8am to 6pm
Saturday 9am to 12 noon
Office Hours: M-F 8-12<\/p>\n

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Contact Us Thank you for your interest in Peak Performance Heating and Air for your Heating and Air Conditioning needs! If you have any questions regarding the services we offer please be sure to call us at 706.219.1016 or simply fill out the form below and somebody will help you shortly!F.A.Q. 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